Returns & Exchanges

We pride ourselves in the quality of our products, but we also understand that things can go wrong and want to help you if that's the case.

Returns

We allow for returns up to 30 days from the purchase date. Items that are applicable for a full refund must be in new condition in its original packaging. Unfortunately we are unable to cover the cost of sending an item back to us, and unable to refund the cost of postage & packaging.

To initiate a return, please contact us either by using the form below, or by directly emailing us at help@stack45.com. Please be sure to include your order number.

Exchanges

In the event that an item is deemed faulty, we will do our very best to replace it for you. Please contact us within 30 days of the purchase date to initiate an exchange, with your order number and any details of the fault. You can email us at help@stack45.com.

If you've purchased an item that you no longer want, and it is still in new condition in its original packaging, you can exchange this up to 60 days from the purchase date.